Edgepark Medical Supplies partners with insurance companies and top brands to offer you different kinds of breast pumps. It’s possible to get a free breast pump from Edgepark. But that depends on various factors (including your insurance plan and what type of breast pump you wish to buy). By the end of this review, you’ll know which breast pumps may be covered by insurance. This might help you choose what Edgepark breast pump to buy.
Key Features
Is Edgepark Breast Pumps Legit?
Edgepark Medical Supplies is a medical supply company, not just a business that sells breast pumps. It offers a wide range of breast pump brands and various medical supplies on its online store. You can find the following top brands of breast pumps sold by Edgepark:
Ameda Calypso Essentials EvenFlo Freemie Lansinoh Medela Spectra Tomy
Edgepark partners with Medicare, 1,300+ insurance companies, and the top breast pump brands, so moms like you can find many products, including breast pump supplies, in one place.
Pros & Cons
Pros
Well-known, established company Coordinates with your doctor and insurance company Offers free shipping Accepts orders 24/7 Customer service on standby (during weekdays)
Edgepark Medical Supplies was founded in 1928. It currently works with a wide network of insurance companies and providers. So, you may get a free breast pump through insurance directly from the Edgepark website. Once you place the order for the breast pump you want, Edgepark makes phone calls to your insurance company and doctor (if you need a prescription). Then, the breast pump will be sent to your address, with free shipping. There’ll be no out-of-pocket costs for you (just the standard copay) if the pump is within the limits of your insurance coverage.
Cons
It might not be contracted with your insurance company Limited products available on their website No prices are listed on the site Orders take at least eight days to be delivered (if you choose the free shipping option) You need to pay more if you want the product to be shipped immediately
The downside to ordering from Edgepark is that it takes at least eight days before your order arrives at your home. So if you need the breast pump immediately, you can’t just order today and expect the product to arrive in one to two days. But if you really need the pump, you might need to pay extra for overnight delivery or express shipping (two days). Also, products on the website don’t have prices. So, you can’t pick the breast pumps according to your price preferences. Only a few items are available for you to choose from on the site. The breast pump you planned on buying after reading good reviews might not be available on Edgepark.
What Do Customers Say?
Positive Reviews
“I was really hoping to find a pump I used with my firstborn through insurance. The company I used before had changed their contract with my provider so it wasn’t an option. Edgepark was SO easy and simple. And I received the pump within a couple of days – I was in shock! Especially during this coronavirus pandemic. I didn’t expect such a quick and simple yet thorough response.” – Yelp reviewer “I called my insurance to learn more about the breast pump benefits for my first babies and they provided a list of suppliers to check out, one of them being EdgePark. As others have alluded to (for this particular item) Edgepark was super simple to use, and I received the pump within maybe two weeks. All I had to do was navigate to their website, provide my insurance and OB/GYN’s info and pick out my preferred pump.” – Yelp reviewer “I tried through Aeroflow first but was told that my insurance company would only cover a manual pump. But then when I tried ordering an electric pump on Edgepark‘s website there were no problems whatsoever and the pump arrived just a couple days later!” – What to Expect Community reviewer
Negative Reviews
“Save yourself the trouble: Stay away from this horrible business. They routinely cancel orders after telling you the order has or will ship on a certain date and never inform the patient. Then when you call and ask where your order is, you are told, ‘…Oh, that was canceled…’” – Yelp reviewer “I had issues with Edgepark as well. It took over 2 wks for them to get my info correct, then it turned out my insurance would only cover the Playtex. So I figured I would at least try that model since it was free… But it never arrived b/c for some reason they canceled my order! After spending way too much time on the phone with them, I just gave up and bought myself a Medela. I was sick of getting poor service. – Baby Center Community reviewer “Horrible! I ordered my breast pump 3 weeks ago! Was told it would be on the way. My baby was born and still not breast pump! I called and they told me my order was never submitted because the employee that took my order didn’t have the right insurance info. No one contacted me! They asked if anyone tried to call me to confirm my info, I said no! They said okay we will send it out and you will get it tomorrow because you are local! Well guess what? 2 days have passed and I don’t have a breast pump to pump milk for my baby.” – Yelp reviewer
What Types of Breast Pumps Are There?
There are different types of pumps to help you express and store breast milk for your baby. Bulb-Style Pumps Sometimes called bicycle pumps, these breast pumps aren’t recommended because they might be unsanitary and can harm your breasts. Battery-Operated or Portable Pumps These are usually small breast pumps that are used for traveling because of their compact size. But these pumps are often weak and might not help you establish or sustain milk production. Electric Pumps These have two main subtypes: the single and double electric breast pumps. As their name suggests, single pumps can only pump one breast, while double pumps can pump both breasts simultaneously. The Spectra S2 Plus is among the most popular double electric breast pumps offered on Edgepark. It weighs 2.5 lbs, has a closed system, and comes with massage mode to promote letdown. Most electric breast pumps are touted as ‘hospital grade’. Manual Pumps Operated by hand, manual pumps are typically chosen if you’ll only need to use a breast pump occasionally or plan to pump on a short-term basis. These pumps are usually cheaper than the electric breast pumps, but your hands could easily get tired from pumping. Also, you can only use this for one breast at a time. Wireless Pumps Wireless pumps such as Elvie and Willow are typically placed in your bra cup. As a result, they’re easy to pump and don’t have tubing that your baby might accidentally grab. But these pumps are usually more expensive and have limited flange sizes. Edgepark offers the Freemie Independence Mobile Breast Pump for hands-free pumping. It’s also a double electric breast pump but is battery-powered and has hospital-grade suction power of up to 250 mmHg. Hybrid or Upgraded Pumps These upgraded pumps are a hybrid of electric and portable pumps. These can be plugged using an AC power adapter but can also be used as a portable breast pump, thanks to the battery pack. One example is Medela Pump In Style with Max Flow, another popular double electric breast pump on Edgepark. It only weighs 1.2 lbs and has suction strength from 50 to 295 mmHg.
When Can I Order a Breast Pump?
If you plan on getting your breast pump through Edgepark, you can order anytime during your pregnancy, but the release will depend on your insurance plan. Some insurance policies may only allow the release of the breast pumps near your due date. Depending on your healthcare plan, Edgepark might need to hold your order until your plan allows its release. You can also order a breast pump from Edgepark up to one year after giving birth. Does insurance pay for breast pump? The 2010 ACA (Affordable Care Act) requires health insurance providers to provide breastfeeding support, supplies (such as breast pumps), and counseling to lactating women. How do I find out what breast pump my insurance covers? You may be eligible to get a free breast pump through insurance, but the coverage, copay, and other out-of-pocket costs vary among plans and insurance providers. Some insurance companies might allow refunds for breast pumps bought from retail companies, but others only cover those processed through a medical supply company. Others might only cover rental hospital-grade pumps or manual pumps. It’s best to check the coverage and eligibility with your provider before processing your order through Edgepark. Will I pay extra for the breast pump? That depends on your insurance plan and what breast pump you want to get. If you choose a breast pump that’s considered as an ‘upgrade’ on your plan, prepare to pay extra. What is the most effective breast pump? You’ll know the right pump to choose, depending on why you need one. For example, a hospital-grade, double electric breast pump is ideal if you’ll be exclusively pumping, while a portable or wireless pump might be ideal if you’ll use it on the go. Read product reviews about these breast pumps before making your final pick so you’ll have an informed choice. When should I order the breast pump? It might take time for Edgepark to process your breast pump order. So, it’s a good idea to place your order at least a few weeks before your due date.
Ordering Process for Edgepark Breast Pump
Fill out the online form at edgepark.com (https://www.edgeparkbreastpumps.com/order). Choose your location (state) and insurance provider from the dropdown menu. Click “View Your Product Options” to see what breast pumps are available based on the data you provided. Select the product you want and complete the form by providing your email address and your baby’s due date. Edgepark will verify your insurance and contact your doctor. Your order will be processed, and the breast pump sent to your address. Edgepark’s Return Policy
Choose your breast pump carefully before placing your order. Edgepark won’t accept returns just because you changed your mind after the item was delivered. Standard return policies will be followed if you cancel your order after it was already shipped out. The company will only cover shipping costs for returns for the following reasons:
The product was not delivered successfully. The wrong item was sent to you. The product’s integrity might be compromised (such as a damaged seal or box).
Follow these steps to return the item:
Call Edgepark Customer Care and inform them about your reason for returning the item. You’ll receive a return shipping label and an RMA (Return Merchandise Authorization) number. Only returns with RMAs will be processed. Clearly write the RMA on the outside of the package you’ll return. Ship the item within 30 days of receiving the RMA. It’s a good idea to use a secure shipping method that can be tracked/traced. Edgepark will process the return and will issue a refund, if applicable.
Edgepark doesn’t handle complaints relating to the warranty of the products (such as pump defects). Instead, you need to contact the manufacturer directly to process the claim.
Edgepark or Aeroflow?
Edgepark and Aeroflow are suppliers that can both provide you with breast pumps. In addition, both suppliers offer online ordering and have a customer service number you can call. Your decision on which supplier to pick will likely depend on the style or brand of the pump you’ve chosen and the supplier’s compatibility with your insurance plan. One thing that makes Aeroflow different from Edgepark is that the products are showcased similarly to that of an online shop, with prices included on each item.
Summary & Recommendation
Edgepark Medical Supplies provides you with plenty of options for breast pumps, carrying several top brands such as Spectra, Medela, Lansinoh, and Freemie. You may get these top breast pump products for free, depending on the coverage of your health insurance plan. Choose Edgepark if you:
Plan on getting a free breast pump through insurance. Want to buy a product from top breast pump brands. Don’t mind not seeing the prices of the items you’re planning to buy. Don’t mind waiting for eight to 10 days for your order to arrive. Don’t mind having a limited range of products to choose from.
Don’t choose Edgepark Medical Supplies if you:
Are you in a hurry to get your breast pump? Don’t like waiting for your order to arrive after several days. Don’t need to use an insurance plan to buy a breast pump. Want to buy other brands (like Motif) that aren’t sold on their site. Want to buy a manual breast pump (Edgepark only carries electric breast pumps). Need to compare breast pumps according to price (Edgepark doesn’t post the product prices).
